The Sapien Journal

Insights from the frontier of building AI systems that enable mid-markets to the Fortune 500 to run better. Customer stories, research notes, industry expertise, product learnings, and the occasional hot take to keep it interesting.

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How pizza uses Sapien for self-service analytics

Company

How &pizza Delivers Self-Service Performance Analytics Across 46 Locations With Sapien

&pizza replaced manual SQL queries and Excel exports with Sapien's AI platform, giving every store leader instant access to performance insights without waiting on IT or analytical support.

1. Saved 3+ hours per week in total across IT, Finance, and Analytics by eliminating manual workflows and cross-team handoffs

2. Fully automated daily sales reporting, replacing a previously manual, error-prone process

3. Rolled out AI-powered analytics to 46 locations in under 3 months, fully live in days after connecting

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Why AI Gets Smarter And Dashboards Don't - Sapien blog

Why AI Gets Smarter And Dashboards Don't

Traditional business intelligence and most financial AI tools are effective at calculation but remain static in their understanding of a business. Sapien’s Company Engine takes a different approach by continuously learning a company’s structure, data semantics, and business logic over time rather than treating each analysis as an isolated request. This enables analysis that explains not only what changed, but why it changed, using the definitions and priorities the business actually operates on.

Why CFOs Dont Trust AI - Verifiability article

Why CFOs Don't Trust AI (And Why They Should): Verifiability

Finance teams reasonably worry about AI being wrong. Traditional software earns trust through determinism but AI works differently. It can't guarantee identical results every time, but it has complete verifiability. For financial operations, the ability to see every data source, every calculation, and every assumption behind a number matters more than deterministic accuracy. AI that shows its work builds trust that deterministic systems can't match at scale.

Why CFOs Dont Trust AI - Communication article

Why CFOs Don't Trust AI (And Why They Should): Communication

Finance teams don’t struggle with AI because their data isn’t “AI-ready.” They struggle because communication with AI is unfamiliar and imprecise. When AI interprets questions differently than intended, trust breaks down. Sapien addresses this by making assumptions explicit, allowing users to correct misunderstandings in plain language, and retaining company-specific context over time.

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All articles

How pizza uses Sapien for self-service analytics

How &pizza Delivers Self-Service Performance Analytics Across 46 Locations With Sapien

&pizza replaced manual SQL queries and Excel exports with Sapien's AI platform, giving every store leader instant access to performance insights without waiting on IT or analytical support.

1. Saved 3+ hours per week in total across IT, Finance, and Analytics by eliminating manual workflows and cross-team handoffs

2. Fully automated daily sales reporting, replacing a previously manual, error-prone process

3. Rolled out AI-powered analytics to 46 locations in under 3 months, fully live in days after connecting

Why AI Gets Smarter And Dashboards Don't - Sapien blog

Why AI Gets Smarter And Dashboards Don't

Traditional business intelligence and most financial AI tools are effective at calculation but remain static in their understanding of a business. Sapien’s Company Engine takes a different approach by continuously learning a company’s structure, data semantics, and business logic over time rather than treating each analysis as an isolated request. This enables analysis that explains not only what changed, but why it changed, using the definitions and priorities the business actually operates on.

Why CFOs Dont Trust AI - Verifiability article

Why CFOs Don't Trust AI (And Why They Should): Verifiability

Finance teams reasonably worry about AI being wrong. Traditional software earns trust through determinism but AI works differently. It can't guarantee identical results every time, but it has complete verifiability. For financial operations, the ability to see every data source, every calculation, and every assumption behind a number matters more than deterministic accuracy. AI that shows its work builds trust that deterministic systems can't match at scale.

Why CFOs Dont Trust AI - Communication article

Why CFOs Don't Trust AI (And Why They Should): Communication

Finance teams don’t struggle with AI because their data isn’t “AI-ready.” They struggle because communication with AI is unfamiliar and imprecise. When AI interprets questions differently than intended, trust breaks down. Sapien addresses this by making assumptions explicit, allowing users to correct misunderstandings in plain language, and retaining company-specific context over time.

Why CFOs Dont Trust AI - Expectations article

Why CFOs Don't Trust AI (And Why They Should): Expectations

Most CFOs aren’t avoiding AI because it lacks capability. What stops adoption is expectations. Finance teams are judging AI using frameworks built for traditional enterprise software. But AI is not meant to quietly automate. Its real value is collapsing weeks of analysis into hours, making questions that used to be too expensive in time suddenly worth asking.

Sapien team announces 8.7M seed funding

Sapien Raises $8.7M Seed Led by General Catalyst

This funding from top investors in AI and finance will support larger-scale research efforts to build the AI that helps humans run companies.

How We Build Trustworthy AI for CFOs - Sapien engineering blog

How We Build Trustworthy AI for CFOs

What we've learned on working with customers and researching to push the limits of agent reliability and observability

Carlex case study - Hidden Profit Potential with Sapien

How Carlex Unlocked Hidden Profit Potential with Sapien

Discover how Carlex partnered with Sapien to eliminate manual finance reporting, supercharge analytics across business units, and uncover profit-driving insights once accessible only to large finance teams.

How Sapien Learns Company Representations - Technical deep dive

How Sapien Learns Company Representations

A technical dive into how Sapien can understand companies inside and build intuitions across massive data siloes.

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