Sapien for Distribution / Logistics

See the true cost of serving every customer.

Q: What would we connect first?

Start with a question your team needs to answer. For the example above, the relevant inputs include Order management, Carrier invoices, Warehouse activity. Together, we would agree on the definition of cost to serve, map the relevant data, and review the first analysis with your team. The starting scope depends on your systems and data access.

Q: Does Sapien replace our existing tools?

No. Sapien sits on top of your existing systems and connects directly to them. It brings data from your ERP, data warehouse, and spreadsheets into your analysis so you can investigate questions across systems without replacing the tools your business runs on.

Q: How can I verify Sapien’s outputs?

Sapien shows the sources, calculations, and assumptions behind every insight. Your team can inspect supporting records and refine the business logic used on every decision. That gives you a way to validate the answer before acting on it.

Bring orders, freight, inventory, and finance together. Trace margin changes to customers, warehouses, and delivery lanes.

Sapien / AnalysisIllustrative product example

Where did our order growth stop turning into profit?

April → May

New orders added $200k. Higher freight and handling costs consumed $280k.

Change in distribution contribution−$80,000

Distribution contributionUSD, millions

$2.1MApril

$2.0MMay

April$2.1M

May$2.0M

Explore what changed

Select a driver to explore the calculation.

Handling: −$80,000

Additional warehouse handling reduced contribution from the existing order base.

20,000 orders × $4 extra handling= $80,000 decrease

Source reference

Warehouse activity · Handling cost

A next question

Which delivery lanes should we reprice first?

Your business logic, built in

The answer starts with how your business works.

Sapien connects your data and maps the relationships behind it. Your team adds the definitions, rules, and exceptions that make the analysis useful.

Explore the platform

Connected business data

Order managementCarrier invoicesWarehouse activity

Shared definition

Cost to serve

Allocate freight, warehouse handling, and service costs to orders. Compare customer contribution after fulfillment, using consistent allocation rules.

Customer → SegmentWarehouse → RegionShipment → Lane

The same knowledge informs every analysis.

From the first question to the next decision

More ways to put Sapien to work.

Break down margin by customer, SKU, and fulfillment path

Decompose profitability across customers, products, warehouses, and lanes. Separate price, mix, freight, and handling so a miss is a specific driver, not a blended average.

Catch freight and inventory cost spikes as they happen

Flag lane-level freight movement, excess inventory, and service exceptions before they compound. Quantify the dollar impact so procurement, ops, and finance act on the same number.

Connect service levels and working capital to financial impact

Tie fill rates, dwell, and inventory position to margin and cash. Fix the operational issues that actually move the P&L instead of optimizing a dashboard in isolation.

Model sourcing, routing, and inventory scenarios before you commit

Compare supplier, routing, and inventory changes side by side with full margin and working-capital impact. Know the tradeoff before the next planning cycle.

Frequently asked questions

What would we connect first?

Does Sapien replace our existing tools?

How can I verify Sapien’s outputs?